Terms and Conditions

Terms

Index

  1. About us

1.1. This Site is operated by Associated Newspapers Limited, a company registered in England under company number 084121 with a registered office at Northcliffe House, 2 Derry Street, London W8 5TT (“we”, “us”, “our”). You can contact us here.

  • Using our Site

2.1. You may view (and, where applicable) listen to) the content available on the Site for personal non-commercial use. You may occasionally print individual webpages on the Site for your private non-commercial use, provided that such printing is not substantial or systematic and our trade marks and copyright and trade mark notices are not removed.

2.2. Unless otherwise stated in these Terms, you must not (whether directly or indirectly) copy, download, store, make available, distribute, sell or offer to sell all or any part of the content or Site, or download or otherwise copy (whether directly or indirectly) any content, files or data from the Site to make or populate a database or publication of any kind whatsoever. If you require any further information on permitted use, or a licence to re publish any part of the Site (or any Content), please email us at i@inews.co.uk or contact us by telephone on 020 7361 5678 or contact The Newspaper Licensing Association – www.nla.co.uk.

2.3. You may only play video or audio files using the media player on our Site.

2.4. If you would like a friend to read a story or watch or listen to a video or audio file on our Site, please use the ‘Email to a Friend’ or ‘Share this Article’ facilities on our Site, or you may email a link to our Site to your friend or simply ask them to visit our Site. Please ensure that you have their consent before giving us their details.

2.5. You must not use all or any part of our Site or the contents on it for commercial purposes without our permission.

2.6. Users, whether or not registered, must not abuse our Report Abuse facility e.g. by making malicious reports

2.7. Information posted on our official social media accounts, including Twitter and Facebook, is often published just as breaking news occurs and may not be amended or removed following updates made to articles. Whilst every effort is made to ensure the accuracy of posts, for the most current version of a story, readers should visit www.inews.co.uk

2.8. You may use and display on your website or social networking profile page content on our Site where an embed code is provided (the “Embeddable Content”) subject to these Terms and on the following conditions:

  1. Any use of the Embeddable Content must be for personal, non-commercial purposes. You may not charge users of your website for access to the Embeddable Content, use the Content as means to secure advertising, or commercialise the Embeddable Content in any other way.
  2. All intellectual property rights in and to the Embeddable Content, embed code and the embeddable player shall remain the property of us and/or our licensors.

iii. The Embeddable Content cannot be used on any websites that:-a. contain unlawful text or images; or b. contain pornography or sexually explicit content; or c. contain gratuitous violence; or d. condone or encourage unlawful acts.

  1. You may only use the Embeddable Content where Your Site: a. complies with all applicable data protection and privacy laws, codes of practice and the self-regulatory principles for online behavioural advertising; and b. clearly explains that cookies and similar tracking technologies may be used on Your Site by third parties for analytics and advertising purposes and (if required by law) a link to our privacy policy: inews.co.uk/privacy-policy.
  2. We grant you a non-exclusive, non-transferable license to use the embeddable computer code to display on Your Site the Content.
  3. You may not copy, re-publish, edit, alter, add to or use the embed code or embeddable player in any other way.

vii. All title, ownership rights and intellectual property rights in and to the Embeddable Content, the embed code and the embeddable player shall remain our property of the property of our licensors.

viii. You may not directly or indirectly suggest any endorsement or approval by us of your site or any entity, product or content or any views expressed within your site without our prior written approval.

  1. You may not use the Embeddable Content in any way that could bring us into disrepute or otherwise cause any loss or damage to us.
  2. The Embeddable Content is made available by us on an “as is” and “as available” basis and We give no warranty of any kind in relation to the Embeddable Content, embed code or the embeddable player, including warranties related to non-infringement of third party rights. We disclaim all implied and statutory warranties to the maximum extent permitted by law.
  3. You hereby agree to reimburse Us in respect of all damages, costs and expenses, including reasonable legal fees and litigation expenses, arising out of or as a result of any breach of these Embedding Terms or otherwise in connection with your use of the Embeddable Content and/or the embeddable code and player.
  • Registration

3.1. You must be 16 years old or older to register and submit material (e.g. comments) to the Site.

3.2. Only one registration per person is allowed. You must keep your registration information up to date.

3.3. You must choose an email address which gives you frequent access to emails sent to that address, as we need to be able to contact you. You must keep your password confidential.

3.4 You must not:

(i) impersonate or try to impersonate another person;

(ii) disclose your password to anyone else;

(iii) allow anyone else use your account;

(iv) use anyone else’s account.

3.5. You are responsible for everything done using your account. If you think that someone else may have access to, or be using, your password or account, you must tell us as soon as possible by emailing i@inews.co.uk.

  • Your content – what we are allowed to do

4.1. We may publish, check, edit or remove all or part of the comments or other material, including your name, town and country, which you submit to us (‘Your Content’), at our sole discretion. We are not obliged to do any of these things and we may not.

4.2. You retain any copyright you may have in Your Content. By submitting material to us, you grant us a royalty-free, perpetual, irrevocable, non-exclusive worldwide licence to use, copy, edit, adapt, publish, translate, create derivative works from, make available, communicate and distribute Your Content (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed. By submitting Your Content, you warrant that you have the right to grant this licence. The licence is capable of sub-license by us to other entities and brands in our group of companies.

4.3. To the extent permitted by law, you waive your moral rights (e.g. the right to be identified as author or to object to derogatory treatment) in Your Content.

This clause 4 means, for example (without limitation), that we can:

  • Continue to publish all or part of Your Content, including your name, town and country, even if you change your mind and want us to remove it and/or you are no longer registered with the Site;
  • Remove Your Content, even if you have not breached these Terms;
  • Use all or part of Your Content in promoting our products and services (e.g. we may use a screenshot including your comments in our advertising);
  • Edit your Content, which may result in a part of it being modified and displayed, including without your name. Please note that we do not check, monitor, moderate or even see all the comments and other material submitted to us. While some comments are pre-moderated (i.e. checked in advance by us before publication), some are not (see our FAQ for more details).
  • Your content – what you are not allowed to do

5.1. You must not submit any material to our Site that:

(a) is: (i) defamatory, malicious, threatening, false, misleading, offensive, abusive, discriminatory, harassing, blasphemous or racist, (ii) indecent, obscene or of a sexual nature, (iii) a breach of confidentiality or someone’s privacy;

(b) could prejudice any active legal proceedings of which you are aware;

(c) is likely to: (i) cause someone alarm, anxiety or distress; (ii) encourage violence or racial or religious hatred;

(d) infringes any intellectual property rights, such as copyright and trade marks. This means generally that you must own the rights in everything you submit or must obtain permission from the rights owner to submit the material;

(e) is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software, harmful data or conduct);

(f) advertises any product or services;

(g) impersonates anyone else or otherwise misrepresents your identity, affiliation or status;

(h) is in breach of these Terms, or our Privacy Policy;

(i) is, encourages or teaches conduct that is a criminal offence, gives rise to civil liability, or is otherwise unlawful.

5.2. You must not include links on the Site to any websites or webpages.

5.3. You must not try to get round any protections we put in place for the security and operation of the Site.

5.4. You must not re-submit content which you are aware has been removed.

  • Suspending or terminating your registration

6.1. We may suspend, terminate or prevent your registration at our sole discretion. This may be because, for example, we consider that you have breached or will breach these Terms or someone has reported abuse. However, we are not obliged to do these things, we decide.

6.2. Where we suspend, terminate or prevent your registration, you must not attempt to re-register or submit content (e.g. using someone else’s registration), without our permission. The period of any suspension depends on all the circumstances.

  • Sponsored content, third party content and links available on this Site

7.1. Where you see the label “Sponsored Content” on an article on this Site it means that our Publisher/Editor retains editorial control and sign off of the article. Where you see the label “Advertorial” these are also written by our journalists but control and final sign off lies with the advertiser.

7.2. We are not liable or responsible for the third party content on this Site. Third party content includes, for example, comments posted by users and the content of advertisements.

7.3. Where this Site contains links to other sites and resources, which are provided by third parties, these links and resources are provided for your information only and you access them at your own risk. We are not liable or responsible for the content of third party sites or resources.

If you see something which you reasonably believe breaches these Terms, please use the Report Abuse facility. If there is no facility available, please contact us on i@inews.co.uk.

  • Your personal information

8.1. We will use your personal information in accordance with our privacy policy, which forms part of these Terms. Please read our Privacy Policy now.

  • Our liability

9.1. The information contained on this Site is for information purposes only and does not constitute advice. You should check any information on the Site and use your own judgement before doing or not doing anything on the basis of what you see. We give no warranties of any kind in relation to the Site or its contents.

9.2. Except for liability for fraudulent misrepresentation, we are not liable for:

(a) any action you may take as a result of relying on any information provided on this Site or for any loss or damage suffered by you as a result of you taking this action;

(b) any dealings you have with third parties (e.g. other users, advertisers or promoters) that take place using or facilitated by the Site;

(c) any liability for losses which are not a foreseeable or likely consequence of (i) your use of the Site, or (ii) a breach of these Terms; and

(d) any loss or damage which you may suffer as a result of or connected to your use of the embed code, player or the Embeddable Content.

9.3. We are not responsible if you cannot access the Site properly or at all because of any event outside our control, for example (without limitation) the performance of your or our ISP, your browser or the Internet.

9.4. The Site relies in part on software to work. Software has bugs. Whilst we will monitor the Site and try to fix bugs, we cannot guarantee that the Site or any individual feature of the Site will be error free, available all the time and/or free from viruses.

9.5. However, nothing in these Terms will affect any liability we may have for death or personal injury arising from our negligence or any other liability which cannot be excluded or limited by law.

  1. Maintenance of the Site

10.1. Making your use of the Site enjoyable means we need to fix bugs, install updates and do general diagnosis and maintenance of the Site. We will try to do scheduled maintenance during times when we anticipate that online use is lower than normal.

10.2. We also need to be able to do emergency maintenance and/or suspend access to the servers where, in our reasonable discretion, we see the need to do that. We will try to have the Site available again as soon as we think it is safe to do so.

  1. Validity of these Terms

11.1. If any part or provision of these Terms is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.

  1. Jurisdiction and applicable law

12.1. These Terms are governed by English law. The English courts shall have exclusive jurisdiction over any dispute relating to these Terms.

i Subscriptions – General Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before purchasing a print or digital subscription (“Subscription”). These terms tell you who we are, how we will provide a Subscription to you, how you and we may change or end the Subscription contract, what to do if there is a problem and other important information. If you think that there is a mistake in these Terms, please contact us. We may make changes to these Terms from time to time.

To purchase a Subscription, please visit https://inews.co.uk/subscribe.

The Terms set out below only apply to Subscriptions taken out directly via our websites: https://inews.co.uk/subscribe (the “Site”). If you subscribed to a Subscription via Apple iTunes, Amazon’s Newsstand for Kindle or Google Play, your Subscription will be managed through those applications and native stores.

1. Information about us

1.1. The Site is operated by Associated Newspapers Limited. We are registered in England and Wales under company number 84121 and have our registered office at Northcliffe House, 2 Derry Street, London W8 5TT. Our VAT number is GB 243571174.

2. How to contact us

2.1. You can contact us by:

Digital Subscriptions: support@inews.co.uk

Print Subscriptions: Retail Vouchers, Subscriptions Cards and Home Delivery: help@i-subscription.co.uk

3. Purchasing a Subscription

3.1. We recommend that you read our Frequently Asked Questions (available at https://inews.co.uk/faqs-i-subscriptions) before purchasing a Subscription and for more details about our i Subscriptions services.

3.2. By placing an order for a Subscription, you warrant that:

  • 3.2.1. you  are legally capable of entering into a binding contract; and 
  • 3.2.2. you  are at least 18 years old. 

3.3. By submitting your payment and other Subscription details, you are making an offer to us to buy a Subscription. Your offer will only be accepted by us and a contract formed when we have successfully verified your details, at which point we will provide you with access to your Subscription. We reserve the right to reject any offer by you at our discretion, for any or no reason.

3.4. If your Subscription features digital content, we will make the digital content available to you as soon as we accept your order. Other subscriptions will start on the day you selected.

3.5. We will supply the Subscription to you until either the Subscription expires or you end the Subscription as described in Clauses 5.1 – 5.3 or we end the Subscription by written notice to you as described in Clause 5.5.

3.6. Auto renewal: After any minimum term or-trial period specified in the order process, your Subscription will automatically renew monthly, quarterly and/or annually (as applicable), at the rate notified to you at the time you take out your Subscription. We will take payment using the same card or other payment method that you previously used or supplied to us in the order process.

4. Prices and Payment

4.1. You agree to pay the price at the rate notified to you at the time you take out your Subscription. We may modify the price of any Subscription, remove and/or offer certain other Subscription services from time to time. We will always tell you in advance of any increase in the price of your Subscription (unless it is a change from the introductory price to the ongoing price as specified when taking out your Subscription) and will offer you an opportunity to cancel it if you do not wish to pay the new price. Subscription savings are calculated upon the discount per month against the full published price, in the case of print that is the retail price, across all editions included in the subscription package.

4.2. When you place an order for a Subscription, you must provide us with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase a Subscription using those payment details. If we do not receive payment authorisation from the card issuer or bank or any authorisation is subsequently cancelled, we will not accept your order and we may immediately terminate or suspend your access to your Subscription.

4.3. In addition to the Subscription payment, you are responsible for paying any internet connection or other telecommunications charges that you may incur by accessing, as may be applicable, any Subscriptions via a mobile application (an “App”) or using the services available on it. For example, your mobile network operator may charge you for data or roaming services. Home delivery charges of the printed paper are not included in any Subscription unless explicitly stated and delivery will need to be separately agreed between you and your newsagent.

4.4. It is always possible that, despite our best efforts, the Subscription prices listed on the Site may be incorrectly priced. If we discover a pricing error, we will inform you of this error and we will give you the option of continuing to purchase the Subscription at the correct price or cancelling your order. If we are unable to contact you using the contact details you provided, we will treat the order as cancelled and notify you by email. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis- pricing, we do not have to provide the Subscription to you at the incorrect (lower) price.

4.5. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.

4.6. If your chosen payment method is Direct Debit, we will adhere to the guidelines set out in the Direct Debit Guarantee scheme. For further details please contact support@inews.co.uk

5. Your rights to end the Subscription

5.1. Ending the Subscription because of something we have done or are going to do. If you are ending a Subscription for a reason set out at (a) to (c) below, the Subscription will end immediately and we will refund you in full for any part of the Subscription which has not been provided and you may also be entitled to compensation. The reasons are:

(a) we have told you about an upcoming change to the Subscription or these

Terms which you do not agree to, including a price change (clause 4.1);

(b) we have told you about an error in the price or description of the

Subscription you have ordered, and you do not wish to proceed;

(c) you have a legal right to end the Subscription because of something we have done wrong.

5.2. Ending the Subscription within 14 days from the start of your Subscription

5.2.1 You may cancel the Subscription at any time in the first 14 days from the date of the start of your Subscription by emailing us. (The date your Subscription starts will be the date we verify your order.) Print subscribers must return their retail vouchers to be refunded.

5.2.2. If you cancel within the first 14 days of your Subscription you will immediately cease receiving the Subscription and will receive a refund for the full amount that you have paid.

5.3. Ending the Subscription after 14 Days from the start of your Subscription

5.3.1. After any minimum term specified in the order process that applies to your Subscription, you may cancel your Subscription at any time and cancellation will only take effect at the next payment date. Except as set out elsewhere in these Terms, or at our discretion, there are no refunds for unused parts of your Subscription if you cancel the Subscription more than 14 days after the start date. If you have taken your Subscription out with us directly, you can notify us of your wish to cancel by emailing support@inews.co.uk for Digital Subscriptions and help@i-subscription.co.uk for Print.

5.4. If you purchased your Subscription via Google Play Apple iTunes or Amazon Newsstand, you will need to end your Subscription via visiting the relevant platform. If you have any questions relating to amending or ending your Subscription, please go to your account on the relevant platform. Please see our

FAQs for further guidance.

5.5. We may end your Subscription at any time by writing to you if: (i) you do not make any payment to us when it is due and you still do not make payment within

14 days of us reminding you that payment is due; (ii) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Subscription; and/or (iii) acting at all times reasonably and

by our sole discretion, we believe you have been acting fraudulently.

5.6. Complaints

5.6.1. Our aim is to resolve any complaint efficiently and professionally through our customer services team.

5.6.2. We are under a legal duty to supply you with a Subscription that is in conformity with these Terms and nothing in these Terms will affect your legal rights. For information about your legal rights, please visit the Citizens Advice website at: www.adviceguide.org.uk .

6. Specifcations and Changes to the Subscriptions

6.1. We may change (i) the Subscriptions or (ii) an App (i) to reflect changes in relevant laws and regulatory requirements; and (ii) to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the Subscription.

6.2. We may update or require you to update, as applicable, digital content in the App, provided that the digital content shall always match the description that we provided to you before you bought it.

8. Data Protection and Privacy

8.1. Please see our Privacy and Cookies Policy for information about how we process your personal information (available here: https://inews.co.uk/privacy-policy)

8.2. Third Parties and Data Sharing: To the extent necessary to process your Subscription account (based on your chosen Subscription package) any details you provide to us during the Subscription account set-up process (including but not limited to: your name, address, e-mail address and, telephone number) will be shared with GFM Holdings Limited and HH&S (our customer service agents), in order to fulfil your Subscription.

9. Our Liability

9.1. Nothing in these Terms affects any liability which we may have for death or personal injury arising from our negligence, fraud or any other liability which cannot be excluded or limited by law.

9.2. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

9.3. We are not responsible if you cannot use the Subscription or the App properly or at all because of any event outside our control (e.g. the performance of your or our internet service provider, your browser or the internet).

9.4. Any App relies in part on software to work. Software has bugs. Whilst we monitor our services and try to fix bugs promptly, we do not guarantee that the App will be error free, available all the time and/or be free from viruses.

9.5. If defective digital content or the App which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable (i) for damage which you could have avoided by following our advice to apply an update offered to you free of charge or (ii) for any damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

9.6. We are not liable for business losses. We only supply the Subscriptions for domestic and private use. If you use the Subscription for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.7. Certain other content and content or material published in the physical newspapers is or may not be available on the App and we reserve the right to vary the content and resources that we make available on the App from time to time.

9.8. We are not liable or responsible for the third-party content on the App or via

a digital and/or printed edition which you receive under Subscription. Third party content includes, for example, comments posted by other users and display advertising. Where the Subscription contains links to other sites and resources which are provided by third parties, these links and resources are provided for your information only and you access them at your own risk. We are not liable or responsible for the content of third-party sites or resources.

10. Intellectual Property and Permitted Use

10.1. We are the owner or licensee of all intellectual property rights in the

Subscription, the Site, the App and the content and material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

10.2. You may print and download extracts from the Subscription for personal non-commercial use on the following basis:

10.2.1. no documents or related graphics are modifed in any way;

10.2.2. no graphics are used separately from accompanying text; and

10.2.3. no copyright and trade mark notices are removed.

10.3. You agree not to use the Subscription for commercial purposes without obtaining our prior written agreement; and shall not copy, reproduce, distribute, republish, download, display, post or transmit in any form or by any means any content of the Subscription except as permitted above.

11. Validity of these Terms

11.1. If any part or provision of these Terms is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.

12. Applicable Law and Jurisdiction

12.1. These terms are governed by English law and you can bring legal proceedings in respect of the Subscriptions in the English courts. If you live in Scotland you can bring legal proceedings in respect of the Subscriptions in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the Subscriptions in either the Northern Irish or the English courts.